Proof in progress

How teams use ArQonnect

Representative scenarios based on scoped Twin deployments. Named public case studies publish here as clients approve disclosure.

Healthcare

Clinic cut after-hours booking friction

WhatsApp and web chat share one inbox. The Twin offers live calendar slots from approved services and hours, answers non-clinical FAQs, and hands off clinical questions to staff.

Channels: WhatsApp + web
Focus: Bookings + FAQ
Control: Staff for clinical

Real estate

Brokerage qualifies evening inquiries

Instagram and Messenger leads land with history attached. AI captures intent from listing FAQs; agents take over when a viewing is hot.

Channels: IG + Messenger
Focus: Qualify + book
Control: Agent takeover

Retail

Retailer grounds returns answers

Returns and shipping replies cite uploaded policy docs. Unclear inventory questions escalate instead of guessing.

Channels: WhatsApp + web
Focus: Policy FAQs
Control: Escalate gaps

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