No. Replies are grounded in the knowledge you upload and approve — FAQs, documents, services, pricing rules. When the AI isn't confident, it hands the conversation to a human instead of guessing.
The conversation routes to an available team member and AI replies stop. Staff can also take over any conversation at any time, and hand it back when they're done.
Connect your channels, add your business information and upload your approved knowledge. Updated content reaches the AI within minutes — no developer or code deployment needed for day-to-day changes.
ArQonnect supports six languages — English, Urdu, Roman Urdu, Arabic, French and Spanish — with automatic detection and same-language replies, including Arabic right-to-left display.
No. They keep using WhatsApp, Instagram, Messenger or your website chat exactly as they do today. ArQonnect works behind the scenes in one inbox for your team.
Your Meta accounts and WhatsApp number, domain/DNS, calendar (Google Calendar or Cal.com), selected AI model accounts where required, and your approved business content. Third-party usage charges are separate from the product implementation.
